Innovation is seen as the driving force of competitive advantage, progress and prosperity. This applies to both the individual business and the economy as a whole. A large part of the scientific research focuses on how to stimulate technological innovation. New technological knowledge gained from the Research & Development investments, however, only explains to a limited extent the innovation performance of organisations.
Innovative ways of managing, organising, working and collaboration are important explanatory variables for the successful use of new technological knowledge. Innovative organisation (flexible organisational forms), the development of new management skills (dynamic managerial capabilities), achieving qualitative work relations (working smarter), co-creation and management of institutional stakeholders are concepts also known as social innovation. Data of the Erasmus Competition and Innovation Monitor has shown that social innovation, relatively speaking, contributes for about 75% to the innovation performance of organisations, and technological innovation around 25%. Despite the fact that more and more management scientists underline the importance of social innovation, many questions about this relatively under-exposed type of innovation remain largely unanswered.
Social innovation has impact on the degree of happiness at work
The aim of this study is to present and illustrate new insights into how the carriers of social innovation – like flexible organisational forms, dynamic managerial capabilitiest, working smarter, co-creation with partners and the management of institutional stakeholders – contribute to the organisation’s ability to compete and innovate and to the work experience of employees. New insights will be created about the effects of the carriers of social innovation on multiple performance indicators. Examples are the success of innovation, business performance and employment opportunities, but also the more ‘soft’ performance indicators such as the degree of happiness at work and the extent to which an organisation has an eye for society (‘Corporate Social Responsibility’).